Customer Payment T & C

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Thank you for purchasing our services. We value your trust and assure you of the best services at all times. As our customer, when you are buying our product or service, you agree to our terms and conditions as below:

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• Under normal business circumstances, DOKDA will ensure to get the delivery of all services within the stipulated time period communicated through our portal or our Suvidha Kendra or Service Provider.

 

• DOKDA publishes the prices for all services delivered through its marketplace platform. However, at any point of time, DOKDA reserves the right to change the price of these services. DOKDA would not be liable for any extra charges paid to Suvidha Kendra / Service provider for availing services of DOKDA.

 

• DOKDA reserves the right to offer special discounts on its services to customers from time to time.

 

• At all times, DOKDA expects to maintain a cordial business relationship with its customers. However, if the customer comes across as being extremely unreasonable or rude with DOKDA staff or its experts, DOKDA reserves the right to cancel the order and terminate the agreement with the customer. In the event of cancellation, the customer will forfeit any payment made to DOKDA.

 

• In situations where the service needs to be delivered before a deadline (Eg. Tax filing), Customers are expected to cooperate with DOKDA to enable us to deliver the services in a timely manner. In case of any delay in order fulfillment, DOKDA shall not bear the cost of any interest or penalty that may be imposed on customers by other parties.

 

• DOKDA is governed by the laws of the India. DOKDA will carry out its business in good faith with complete transparency. DOKDA serves the right to refuse any order that it cannot deem to fulfill within the legal and regulatory framework of the country.

 

• All disputes are subject to Bhavnagar Jurisdiction.

 

• DOKDA reserves the right to retain all details of the Customer, including however not limited to, GSTIN Username, GSTIN Password, ITR ID, ITR Password, Mention its own details while filing returns on behalf of customers, account Details, Digital Signature and transaction detail of the Customer. Details would be HANDED OVER ONLY and ONLY to the Customer after clearing of all dues and Payment of EXIT COST.

 

• Invoice once made for services would not be cancelled.

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Terms and Conditions

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• 1. Acceptance of Terms

• By accessing or using our legal services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

• 2. Scope of Services

• We provide legal consultation, document preparation, and representation as outlined in our service descriptions. All services are subject to availability and professional discretion.

• 3. No Attorney-Client Relationship Without Engagement

• Use of this website or communication with our company does not establish an attorney-client relationship unless a formal engagement agreement is signed.

• 4. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service.

• 5. Intellectual Property

• All content, including legal templates, articles, and branding, is owned by the company and may not be reproduced without permission.

• 6. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of India

• Privacy Policy

• 1. Information We Collect

• We collect personal information such as name, contact details, and case-related data to provide legal services. We may also collect usage data from our website.

• 2. Use of Information

• Your information is used solely to deliver legal services, communicate with you, and comply with legal obligations. We do not sell or rent your data to third parties.

• 3. Data Sharing

• We may share your data with trusted third-party service providers (e.g., secure cloud storage, payment processors) under strict confidentiality agreements.

• 4. Data Security

• We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction.

• 5. Your Rights

• You have the right to access, correct, or delete your personal data. Requests can be made by contacting our company.

• 6. Cookies and Tracking

• Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

• 7. Policy Updates

• We may update this Privacy Policy periodically. Continued use of our services after changes implies acceptance of the revised policy.